✔ Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can enjoy the best shopping experience. Just contact us and we will refund the purchase price. All our products are backed with 60-day money back guarantee. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP. We truly believe in the best customer support, that is why we will do whatever it takes to make sure you have a positive purchasing experience. ![]() Shop safely using the world’s most popular and trustworthy payment methods! At, we take your security and privacy very seriously. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee! If you have more than one piece, you might also want to secure an airtight jewelry box to keep them safe.✔ We proudly offer an absolute satisfaction guarantee. ![]() Store your accessory in a cool dry place if unused.Avoid wearing it while in the shower because consistent moisture and humidity can tarnish your jewelry too.Avoid it in direct contact with water for long lasting preservation.Chemicals such as hair spray, perfume, alcohol, and or anything with strong substance can ruin your GSG jewelry.Keep it away from any chemicals that might cause tarnishing or damage to the accessory.Refrain from wearing any accessories when playing sports to prevent damages on the accessory due to sweating.To learn more, please see the Lifetime Warranty Policy. This is an add-on service and can only be used once. Emojis added to the engraving message can't be produced and orders with photos of nudity or pornography will automatically be cancelled.Īdd the Lifetime Warranty and it will cover the cost of repair for any damage of your item under the following conditions. We will only consider changing a chain type and color plating within 24 hours after the order was placed but nothing else. After you send your first email asking order status but haven’t received any response yet, please allow us to get back to you within 12 to 24 hrs. Please refrain sending multiple emails to avoid being tagged as spam.Īll changes for Custom Orders after placing the order WILL NO LONGER BE ACCEPTED - such as request to add engraving or change the engraving text ( except if it was misspelled ), changing the photo (except for photos with issues) and more.We highly encourage customers to send us an email instead of sending messages in our FB or IG for we do not use our social media accounts as our main tool in providing customer support. GemstoneGods provide assistance via Email Support.To ask assistance or know more about your order status, just email at : and use the subject line ORDER STATUS in emailing us so that we can assist you right away. By any chance you haven’t received one, kindly check your spam folder or possibly you could have entered an incorrect email address. After placing an order, an order confirmation will be sent to the email address you have added upon purchase. ![]() However, if you have entered incorrect details in your order such as incorrect shipping address and you thought of cancelling the order, you can just contact our email support and we can update it for you instead of you cancelling the whole order.) ( Note: Orders can only be canceled up to ONE HOUR after the order was placed. ![]()
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